Term & Conditions

Terms & Conditions – BaliCarTransfer.com

1. General Terms

Welcome to Bali Car Transfer.
By using our services, customers acknowledge that they have read, understood, and agreed to these Terms & Conditions.

Our services include:

  • Airport transfer
  • Car rental with driver
  • Private Bali tours
  • Intercity shuttle services
  • Fast boat & tourism activities
  • Other transportation bookings in Bali

2. Booking Policy

  • Reservations can be made through our website, WhatsApp, email, or other official communication channels.
  • Customers must provide accurate and complete information during the booking process.
  • A booking is considered confirmed after payment is received or an official confirmation has been issued by our team.

3. Payment

We accept payments through:

  • iPaymu
  • Bank transfer
  • Credit/Debit card
  • Selected e-wallets

All transactions are processed in Indonesian Rupiah (IDR).

4. Pricing & Additional Charges

  • Prices displayed on the website may change without prior notice.
  • Confirmed prices stated in the invoice will not change unless additional requests are made by the customer.
  • Additional charges may apply for:
    • Extra service hours
    • Additional destinations
    • Areas outside service coverage
    • Special requests

5. Service Usage Policy

Customers are prohibited from:

  • Using the service for illegal activities
  • Carrying dangerous or prohibited items
  • Damaging vehicles or company property

We reserve the right to refuse or terminate services in case of policy violations.

6. Delays & Force Majeure

We are not responsible for delays caused by:

  • Extreme traffic conditions
  • Bad weather
  • Natural disasters
  • Road closures
  • System disruptions beyond our control

7. Liability

  • We are committed to providing safe and reliable services.
  • Customers are responsible for their personal belongings.
  • Lost items are not entirely the company’s responsibility.

8. Privacy Policy

Customer information will be kept confidential and will not be sold or shared with third parties without consent.

9. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice.

10. Contact Information

Website: Bali Car Transfer
Email: info@balicartransfer.com
WhatsApp: +62 818-0918 8335